You were the linchpin for the entire funeral.

Dear Jackie, Many thanks for all of your help. You were the linchpin for the entire funeral. If it had not been for my contact with you, I would not of had the other contacts….. Naomi, Steve and Duncan.  Thank you. And please pass on my thanks to Duncan. I remember little of that day, I am sure that will change as time flows, but I do recall the calmness that Duncan exuded, it was very helpful. I seem to recall that his team that day were all very calm and helpful.