Dear Ann, I’m sorry it has taken me so long to put pen to paper. I have been meaning to thank you for months but time has unfortunately slipped away. Words will never be able to express my appreciation for your hard work and kindness in the process of arranging my mum’s funeral. The care you showed us was heart-warming and you made such a sad situation bearable throughout. Please know that your professionalism & support will never be forgotten. You are a true asset to Lodge Brothers.