The memorial is just as I had hoped. The installation was carried out so carefully and respectfully.

I am writing to thank you and express my appreciation for the kindness and consideration you offered me whilst I made the arrangements for the memorial for my son.  Susan and Paul in the Woking Office and the people in the Memorials Office have been so patient and understanding and made a difficult process as stress-free as it could be for myself and the family.  The memorial is just as I had hoped and the installation was carried out so carefully and respectfully.  Please accept my sincere thanks to yourselves and to your stonemasons.