My sister and I would like to thank you and the staff for looking after Mum.

Dear Yvonne, My sister and I would like to thank you and the staff for looking after Mum.
Please thank the Pall bearers who carried Mum into the service with so much dignity. I know due to the nature of their work that they carry out this sad event daily, but they showed their professionalism and gave what we thought was a personal touch to this emotional service.
I would like to thank who was in charge and how he looked after me at the end of the service. Unfortunately I forgot his name, in which I am very sorry, due to the emotional time I was having. His calm and kind nature made me bear the loss of my Mother a bit easier and the service go so smoothly.
Also please thank Ann for letting me ‘bend’ her ear, which let me clear my thoughts and emotions so that I could face the sad event more composed.  Once again many thanks from both of us.