I’d like to say a big thank you for helping us

Dear Mia,

I’d like to say a big thank you for helping us organise a wonderful send off for our Mum.  You made what is a very difficult time as pleasant as it could be, exuding compassion and clear guidance, from our first meeting, through sorting out all the important details, to the day itself.  Please pass on my thanks to Richard and his team, who were friendly and professional in equal measure, helping create just the right atmosphere on the day, which could not have gone better.  And the sun shone!