Dear Andrew Lodge
I would like to take this opportunity to thank all the staff at Lodge Brothers who helped to make our final farewell to Mum a special, beautiful occasion.
I would particularly like to thank Jane Day, Manager of your Surbiton branch, for all her help in making a very difficult time flow so smoothly and for her kindness and compassion.
Also, I would very much like to thank Dave Toms, our Funeral Conductor. He called at our house on the Wednesday evening to introduce himself. To make sure that we and all the arrangements were all right. He was such a calming and reassuring presence on the day of the funeral and so full of kindness and compassion, he really did help me get through a very emotional morning.
I would be grateful if you would pass on my thanks to both Jane and Dave.