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I would like to say a big thank you to your staff

I would like to say a big thank-you to your staff especially Helen and Richard, two fantastic members of your staff. From my first meeting with Helen she was very helpful, kind and respectful and knew her job very well and made a very painful time a bit easier. She has also been most helpful afterwards and is a credit to your company.

Richard took charge on the day and nothing was too much trouble or effort and he did a fantastic job. A big thank-you to all your staff for looking after Mum so well. I know she would have been happy with her care while in your charge.