I wish to express my appreciation

I wish to express my appreciation for the way your staff handled my mothers funeral. Jean and Vanda from your Bedfont branch went out of their way to make sure everything we had asked for my mothers funeral was organised. The sympathy and kindness they both showed us was greatly appreciated. They are both lovely ladies and a great asset to your company.
I would also like to mention the crew of men on the day too, they were brilliant. They worked seamlessly as a team and were to hand when we needed them while seeming invisible when we didn’t! They were so professional, took charge of everything and handled the day perfectly.
My mother had the send off she wanted with her horse drawn carriage and would have been extremely proud of the way the day went. So thank you for making her day so special.
Please pass on my comments to the above mentioned staff members.