Dear Mr Andrew Lodge, I wanted to convey my thanks to you and your staff for the way you handled my Dad’s funeral. From start to finish, everything went so smoothly and made my Dad’s day so very poignant but lovely. Special mention should go to Jackie who made the arrangements and made me feel I could trust her with every last detail. The coffin and floral tribute which Jackie advised on looked so elegant and just right. She arranged Malcolm Johnson to carry out the service. He was such a joy to meet and he carried the service so beautifully, which was designed solely for my Dad. I will always remember his kindness. The music too was so very fitting. What was also amazing was the way my Dad was waiting for us to follow him to the Crematorium and when I looked towards Lodge Brothers, I saw Jackie and Jane standing at the shop frontage. They bowed as we went by as a mark of respect and again, this was such a lovely touch. The conductor, cars, drivers and crew did a wonderful job and were so respectful. I can honestly say I couldn’t have wished for anything more. You have wonderful staff, so please do thank all of them for me.