I want to thank you and your colleagues for being so professional and caring

Dear Mia, I want to thank you and your colleagues for being so professional and caring throughout a very difficult time.  I guess most would assume if you are doing this type of job you would be, but that’s not always the case, so I am relieved I chose you and are grateful for your commitment to the job in hand.  I would also like to pass on my thanks to Reg and his team of men that really took care of mum and us.