I felt that in the circumstances of my Late Father’s death it was necessary to add some further comments on the service provided by Paul (Funeral Arranger, Woking Branch). You see my Father passed away while on holiday and with the support of Paul I managed to organize the funeral while away from home. Paul offered my mother and me full support and advice. Basically he gently took me through the process of what needed organizing and I was able to contact him when required via my Blackberry. He assisted with our special requests in relation to a notice in the Irish Independent Newspaper. Though it may be deemed that this is Paul’s job and this is what you should expect from him I felt that he provided one to one service and went that one step further to ensure that everything went to plan for my Father’s funeral. The funeral was exactly what we wanted for my Father’s send off and the staff provided by Lodge Brothers, were brilliant. A special thank you to the funeral conductor, Andrew Lodge and the limousine driver, Tony.