I felt I needed to drop a note of heartfelt thanks to you

Dear Robert, I felt I needed to drop a note of heartfelt thanks to you for overseeing ******’s funeral.  Your ladies at Walton were wonderful. Nothing was too much trouble and I felt they went out of their way to make it as easy as possible for me.  As for the day, you couldn’t have done more for myself and family. I know you didn’t find it easy under the circumstances, but I am so grateful you were there to give it a personal touch.  So from the bottom of my heart a huge thank you.