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Everything went off so smoothly

Dear Andrew

Thank you so much for all your help with ***** funeral. Everything went off so smoothly under your direction in spite of the appalling weather conditions. It was all as she had wanted and ***** & I take great comfort from being able to have ensued through you and your excellent staff the ability to carry out all our wishes in accordance with her instructions. Please also pass onto Sue and Sandra your super ladies in Ashford branch for all their help and patience with us.
Our very grateful thanks.