Dear Claire, I was very pleased with all the arrangements that you made, and thank you for saving the day with the sticks for the flower arrangements. Please pass on my thanks to Keith and his team. They were very efficient as usual and made sure everything ran to time. I was pleased with the way Canon Robert Jenkins took the service. He took it in his stride when I asked him, at very short notice, to read the tribute to my Mum on my behalf. Thanks again for all your help.