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Dear Lindsay,
I just wanted to write and say a big thank you for all your help in arranging Mum’s funeral. I really can’t thank you enough for literally holding my hand through everything, your kindness and professionalism was truly appreciated during these very challenging times. When Mum passed away I thought it would be impossible to have a lovely funeral for her but with your help we managed it. I would also like to thank Robert for getting us through the day, his guidance and reassurance were just what I and the rest of the family needed. Again it was truly appreciated.