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Dear Melanie,
What a wonderful job!  It was a fantastic relief that everything went off so well.  Although a very sad day it was so well organised, and the best funeral I have ever attended.  It was beautifully conducted by Darren and we all received excellent attention from your other men.  Melanie, you did everything possible for us and made it a joyful celebration of Joan’s life. Once again thank you so much,