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Dear Rebecca,
This is just to say that all went very well with the funeral on Tuesday. Your colleague Keith and his team were very good and looked after us well, so please do thank them. Hazel conducted the service with professionalism and calm, and again steered us through the service very well. We were very comfortable with her right from our first meeting. We were delighted with the flower arrangement and they were just what we wanted. Many of the guests commented on how fitting they were and how my cousin would have loved them.
Thank you for your help in arranging everything.