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Dear Suzette,
I conducted the funeral service for the Late EH at Breakspear on Monday in the East Chapel. I am just writing to commend Paul who was the Conductor on the day, not only for his professionalism but for the way in which he showed compassion to the mourners who came to pay respect to their neighbour. He made a point of commending them for what they had done for their friend and neighbour who had no family of her own to mourn her. It was a very poignant moment, one which they appreciated and were touched to receive, and one may I say you cannot train for – you either have that level of compassion or you don’t. It was a pleasure to work alongside him. Would you please be kind enough to pass on my gratitude.