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Jackie,
I just wanted to thank you for your care throughout the whole process.  From the first call to today’s funeral.. your guiding hand has steered us through completely without incident. J*** would have loved your zest for getting the detail spot on.. but also would have applauded the elegance with which you dealt with the whole process. Sadly I have been to a few funerals, but you have a way of putting people at ease – bravo!
Please will you pass on my thanks to Kevan who also was spot on today. What a lovely man.