I wanted to tell you how delighted we were with the service you provided. Mum’s funeral was amazing and I cannot thank you enough. All that we asked for was carried out. It’s just how she would have wanted it. You arranged everything and made a very sad and difficult time, so much easier to bear. We were very pleased with how you treated mum and made her look so peaceful in the chapel of rest. Your compassion and professionalism was amazing throughout.