I am writing, very belatedly for which I apologise, on behalf of my brother and sister, to thank you for the impeccable service provided by your firm in respect of my father’s funeral last month. It could not have been handled in a more sensitive, or dignified way – something my father, a retired military man, would also have appreciated.
In this respect I would particularly like to thank Annie Mackender and Keith Hopkins, who looked after us all at the funeral itself, for everything that they did for us. I should also add that both were exemplary in dealing with my late mother’s funeral 18 months ago.