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I’d like to thank you for your help in arranging the funeral. You did this with extreme professionalism, courtesy and kindness. Jackie was not only professional but showed great comfort over and above what one would normally expect in this situation. Her genuine kindness was absolutely outstanding, a superb representative of your company.

Mr Keith Hopkins was the conductor on the day and again he showed great kindness and ensured that we were fully aware of how the funeral was to proceed.

Because of illness Martin Shaw stepped in at the last moment and conducted the funeral service. He too was very professional.

May I thank the staff at Englefield Green once again for their immense kindness at this time.