A short note to say a big thank you to Lodge Brothers for Mum’s funeral arrangements and service.
From the outset Alistair had the perfect balance of professionalism and compassion. A real pleasure to deal with during this sad time. He gave us a detailed run through of the service and the choices to be made, guiding us gently through the difficult decisions. If he wasn’t sure of the answer he’d check with head office and come back to us immediately. Nothing was too much trouble.
As for the service itself, Richard and the team were brilliant, again combining the perfect mix of professionalism and compassion. Warm and caring without austerity but with the perfect level of solemnity.
Having lived in Thames Ditton for 20 years, I was thrilled to engage the local family firm and support the village business community. I really believe the service we experienced was a step above our expectations and wouldn’t hesitate to recommend Lodge Brothers to anyone losing a loved one.