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Dear Annie, This is to say thank you for all the care and help you gave us, leading up to the funeral.  Your kindness, compassion and efficiency was hugely appreciated – you made a difficult situation more bearable.  Your suggestions of Charlie to officiate the service, and Cliff to create the order of service, were inspired – both Charlie and Cliff were wonderful.  Please pass on our thanks to Keith and the other attendants at the actual funeral – they could not have been kinder or more professional, the cars looked lovely, and the whole funeral procession was faultless; ******** would have been so proud and grateful for such a wonderful service.  We can’t thank you enough

I can add little to my Brother’s excellent summary of your professional and expert services and even more your kind and generous personal approach.  You really did Mum proud in every way and allowed us to make the day one of celebration of her life.  Thank you so much.  Warm wishes.