Branch Testimonials: West Byfleet

Thank you for all your help with Terry’s ashes. The box is lovely. Can’t tell you what it meant to me when you said you ‘talked to him’.

I’m glad he has come home for a few days. We are going to the churchyard on Thursday.

I can’t recall the name of the chap who ‘brought him home’ but will you thank him most sincerely for me. He was kindness itself.  He

remembered the things Philip said about Terry’s life and career and considering how many eulogies he must hear that was meaningful  to me.

Everything went really well, your men looked smart, with polished shoes, and I really liked the way that the conductor walked in front of the hearse down our road, it was very respectful. The flowers were fantastic I would like you to thank the florist (Margaret). Thank you for taking the red rose casket spray and the rose heart to the Woking hospice for us, we took the shamrock home and it was later laid on a family grave.

Please thank all of the men on the day they were wonderful, very dignified, it all went very well and we were very pleased that we had an extended time service so that nobody was rushed. Thank you for your help.

Thank you Annie for all that you have done and for making it less stressful than it could have been.

The staff on the day were very professional.

Thank you so much for all your help and advice and the service on the day itself. I was so touched that Keith came out of Semi-retirement for it.

Thank you Annie for all that you have done, for my initial visit and for the planning of the church service and crematorium and all the emails in-between and for helping Dudley. I know it has been difficult with me in Norway but we did it. The service was wonderful, it was just how she would have wanted it to be.

Dear Annie & The Team, We all wanted to thank you for such an outstanding service. You made Dad’s passing a much better experience, and your service on the day of the cremation was exemplary.

Dear Annie, My family and I would like to thank you for all your kindness, and the caring way you dealt with the preparation for G*****’s funeral.  I am sure it was just as he would have chosen it to be. Could you please pass on my regards to Paul, and your drivers, who made sure we were all well looked after from the beginning until the end of what was a very difficult day for us all. Many thanks and best wishes.

On behalf of the family, I would like to express our thanks to you, and to the conductor and his team on the day, for the professionalism with which Lodge Brothers handled all the aspects of the funeral. your help and guidance in assisting us was most welcome and appreciated during a difficult time.