Branch Testimonials: Hanworth

Yesterday was Auntie Joan’s funeral. As far as funeral’s go……..it went well. Not many people at the church, but when one is 94 there aren’t many friends left!  The officiant, Brenda Small, did a wonderful job and conveyed her love for Auntie, along with several stories about the person she was. It was quite lovely.

There were even less people at the crematorium, eight I think and the service was short, but very meaningful. Unfortunately I could not hold back the tears any longer, but I’m sure Auntie would understand.

The people at Lodge Brothers were amazing. I can’t begin to tell you how impressed I am with them. From Susan in the Hanworth branch to, Xenos the Conductor and his assistants, thay were incredible. Such empathy and compassion. I’ll never forget them or the respectful service they gave us.

So, Friday after scattering the ashes, Doug and I leave for the airport. It’s been a long month and we are both looking forward to returning home to Canada.

Dear Susan, Thank you so much for all your help and guidance following the passing of my mother.

Thank you for your advice and for being there to answer all my questions. Also a big thank you for arranging for Colin Irwin to present the service for us, as we found him to be excellent, friendly and amenable.

Thank you for keeping me informed and your guidance throughout the whole process. Keep up the good work!

Thank you for all your help, it all went very well.

Thank you, Susan, for all that you have done, sorting out our bank, minister, music. Mum looked so peaceful when we came to visit, you took great care of her. The men were so good on the day, they looked after us so well. Thank you.

Thank you for all that you have done for Mum, the men were so good and were very helpful. Thank you again

The service was emotional, but nice. Naomi did a lovely service. Thank you for your help. Keven and the guys, they were so lovely. Thank you.

It all went so well, a lovely celebration of Francis’s life. I cannot highly recommend you enough, you were wonderful, the men were wonderful and the celebrant you recommended was wonderful. Thank you so much

I could not have coped without Susan, she was brilliant in every way and so helpful. The conductor and men were excellent, so kind and professional.

Suzette at Uxbridge was very helpful, as I wanted to arrange the funeral near to where my Mum lived, Suzette phoned Hanworth branch. I went to see Susan, she was so nice I could talk to her, she showed my Mum so much respect and so did the Conductor and the men on the day of the funeral. Everyone was so professional but at the same time like friends. It really helped me at one of the worst times in my life.

Thank you very much for your help it all went so smoothly, the crew were so nice and helpful, it was lovely thank you