Branch Testimonials: Hanworth

Jo, Sue and Richard,
I cannot thank you enough for the help you gave us in making my husband’s send off, it was a lovely service. The order of service i beautiful, as are the bookmarks and memory boxes. The family would also like to thank you for making it a memorable send-off, it may have been small but it was the best it could have been at this difficult time. Everything was appreciated by all.

Hi Jo,
Thank you for all your help during a very difficult time. We didn’t choose Lodge Bros because they are Lodge Bros., we choose them after meeting you. Yyou provided lots of good advice and support throughout, and your communication really helped us through times we haven’t lived through before. Thank you. Please thank your guys on the day, they were very professional and dignified, under difficult circumstances for everyone. I’m afraid I wasn’t able to stop and talk to them and thank them as I should, but me and my mum were very close and it was a tough day.
But we appreciate all your efforts to make it dignified, and for treating my mum with respect, making a difficult day as easy as is possible.
Richards eulogy was spot on, he had my mum to a T and he conducted the service perfectly.
Thanks again for all your help and advice.

Dear Jo,
Please accept our sincere thanks for all your support in the celebration of our daughter’s life. Paul and the gentleman were amazing on the day and showed great respect and professionalism.

Dear Jo,
Just wanted to say a big thank you for guiding my sister and I through the whole process of arranging our dad’s funeral over the last few weeks.  Your patience & thoughtfulness throughout has been much appreciated.

Jo,
Thank you very much for organising the funeral.  A lot of people came up to me to say how impressed they were with all your staff, including Beverley.  I can not thank you enough. My cousin phoned the day after the funeral to say she was extremely impressed at the respectful, caring and professional nature of Beverley and the men on the day.  She was touched how the men helped her mum get out the car and assisted her into the chapel.

Jo,
I cannot thank you enough for all the kindness you showed me and my family during this sad time.  The funeral went very well on the day and the conductor made everything go smoothly.  Everyone concerned has been so respectful during this process.

I wanted to thank you for organising Dad’s funeral, so – thank you! The service was perfect, everything went really smoothly, Colin was fantastic (please do pass on our heartfelt thanks) and the sun was shining – it was a really lovely occasion.

Dear Jo,
Losing my dad has broken my heart and you made an unbearable process, bearable and lifted my spirits at the saddest time of my life.  I know I will feel better in time but it was important for me to know my dad was being cared for throughout his stay with Lodge Brothers, and your professionalism reassured me no end.

Jo,
We cannot thank you enough for all your help with arranging the funeral.  The family were so appreciative of you going to your office on your day off so that you could see Philip go past in the coach & horses, on his way to the crematorium.  The day was perfect and the bearers were so respectful.  The mourners thought the minister was a family friend as he talked of Phillip as if he knew him. Many thanks from all the family.

Dear Jo & Bernice,
Thank you for all your hard work arranging the funeral for our brother. We did not think we would be able to arrange it all in a week, but we did! My other brother would not have been able to attend otherwise, and for this he is very grateful.  The day was perfect.