Branch Testimonials: Byfleet

Thank you, everything went very well. Thank you for your help & support throughout, Nicole, especially for organising The Standard Bearer, that was such a nice touch.

We really appreciate everything that you have done for us the service has been fantastic, thank you.
The flowers that we got from you were just beautiful, everything went so well. Thank you so, so much.

Dear Nicole,
I just wanted say thank you so much for the wonderful level of service Boutell provided taking care of the funeral arrangements of my mother.
She would have been delighted with the service at the Chapel and attention to detail provided, from the collection of Mum from home the night she passed, to the sensitive way she was looked after in the Chapel of Rest and Reg’s comfort & support at the Crematorium and especially your support throughout the planning – I could not have been happier.
Your team truly are the best, thank you.

Nicole,
I just wanted to say a huge thank you for all of your professionalism and kindness over these past weeks, it really has made the process far easier for us as a family.
The day was carried out just as we had wanted and was a celebration of dad’s life.

Everything was really good, your men have a good balance of being formal/informal and got it just right, and the people you recommended to us to do the food were brilliant, the food was delicious. Thank you so much.

Nicole,
Everything was absolutely marvellous, we could not have wished for anything more from your services. Everything was perfect, I really cannot ever thank you enough for everything that you have done for us. Your people, the drivers, everyone showed such kindness and respect and I cannot praise you all enough. Malcolm was just lovely and you, Nicole have been marvellous. You have calmed me down. Lodge Brothers are very lucky to have you. Thank you so much.

Thank you so much for everything Nicole, yesterday was brilliant. Paul was amazing too, I love the way you got the golf clubs to stay on top of the coffin.

Everything was perfect, it couldn’t have gone much better and we couldn’t have asked for more, thank you Nicole.

Oh Nicole, Boutell’s have been amazing!! The way that everyone has conducted themselves, just so good. All of your staff have been amazing, everything went well and Paul was such a lovely guy. We will be writing in to say thank you to you all.

Everything went so well, please pass on our thanks to Reg and your men (and our driver) everything went very smoothly. Thank you for all of your help Nicole, we can’t fault you at all, it was so nice to have someone to talk to that we got on so well with, you communicated so well it has been lovely, thank you.