Dear Melanie and staff at Lodge Brothers,
We cannot thank you enough for making a very hard day easier for me and my family. Melanie, your compassion and empathy throughout, giving us support no end, was so welcomed, along with excellent attention to detail.
Your team of men on the day were faultless and again so caring. Many people commented how professional and smooth everything was. You all truly looked after us.
Thank you kindly for your care arranging my father’s funeral. When you said you would take the worry away you really did. Your men were so professional and what was a sad day also resulted in a day to make my father proud and that our family enjoyed. A great send off indeed. His cap on display was a lovely suggestion, thank you Melanie, I would not have thought of that at all. Thank you all again.
Lodge Brothers you have been incredible and I cannot praise you more highly. Every single part of the arrangement and process was so professionally carried out. Melanie, I cannot thank you enough, your extra thoughts and touches enhanced the day. How kind that you thought about the yellow leaves as an addition to the remembrance rosemary baskets. They looked superb, and those yellow ties! Your men on the day were outstanding and made for a wonderful send off. I had absolutely nothing to worry about.
Thank you again.
I cannot thank you enough for the all round care and dependable competency you gave to our family at this difficult time. From our very first meeting you showed genuine kindness to us all, and nothing was ever too much trouble, ever. The effort you put in ensured, what could have been a very sombre event, resulted in an absolute celebration of a wonderful man. I am truly thankful and grateful. Keith and his colleagues, on the day, continued the care further with absolute attention to detail, professionalism and respect until we said our goodbyes. Thank you all!
Thank you so much for your help arranging J’s funeral. You truly did us proud with your efforts and professionalism, and so relieved everything went smoothly on the day. Keith and your men were outstanding and so caring. Once again thank you.
Thank you for the exceptionally kind way in which you looked after us over the time. We are very grateful for your kindness, attention to detail and professional service whilst arranging my Uncle’s funeral.
Thank you for your support, care and compassion, it’s been a pleasure working with you and again I can’t thank you enough for your understanding, I will continue to keep an eye on J even though they are now closed to this team. I realise he has very little support and presents in quite a unique way that very few people would understand. Many thanks again to you and your colleagues as they were also very patient on the day.
You went truly above and beyond expectations with your care and effort from the initial arrangement meeting, through to supporting L and the girls, when she visited P in the Chapel of Rest that evening. I know she was apprehensive but you made things easier. Your support for her, staying late after work and all round attention to detail throughout has taken away a lot of pain at this difficult time. On the day everything went extremely well and your men looked after us very well indeed. Thank you to all of you at Lodge Brothers & Boutell.
I would like to thank Lodge Brothers & Boutell so much for the flawless service you provided for G’s funeral on Tuesday. It was so sensitively and seamlessly managed to our great comfort; for G it was a most dignified and moving end to a marvellous life.
Thanks also to Darren, leader of your ‘gentlemen’, who gently guided us, with great respect, through the various stages of the occasion, marking it very personal to our needs. Your whole attention to detail was superb.
So thankful and grateful for such a harmonious arrangement. From the moment Mum was collected by your caring men on that awful night, to walking into your branch for our arrangement appointment with you, at a very upsetting time, we have received excellent and harmonious service. We saw Mum in Chapel and had nothing but care and support shown at this time and for what has been a truly sad time you have all made it a worry and trouble free experience.