Branch Testimonials: Byfleet

We were very satisfied with everything

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My family and I wish to thank you for helping us through a most difficult time following the loss of a dear husband and father.  We are sure he would have approved of the way you carried out his wishes.  We were particularly pleased by the way all was conducted in a quiet and dignified manner but allowing for a lightness of touch when remembering the special qualities ***** possessed, making us all smile at happy memories.  In this we must compliment you on your choice of Celebrant who was matched perfectly with our family.  Malcolm Cook took great care to get to know us and to include details and memories we wished to have mentioned.  All present were impressed by his ability to guide us through a stressful time with sympathy and understanding.  It was a pleasure to meet members of your staff and we thank them all.

Thank you for all your help and assistance in making the funeral arrangements.

Thank you very much for all the kindness shown to us on the day of Mum’s funeral.

The day just went brilliantly.

The utter respect, kindness, consideration and care shown throughout this time by you and your team should not go without recognition and comment.  May other families continue to be served by your care and compassion for many years ahead.

Dear Claire,

Thank you for your help arranging everything and pass on our thanks to the gentlemen who carried Mum, we appreciated your professionalism greatly, making a difficult task significantly easier for us to deal with.

To Linda, Thank you for being so very thoughtful and kind.

Dear Claire, Sharon & Keith,

We wanted to thank you all for the way in which you dealt with Mum’s funeral arrangements . Even though it was a simple affair you all played your parts in making sure it all went smoothly and dignified. We have already thanked Father Alex who was brilliant at catching the right mood.

Many, many thanks again.

Dear Sharon and Claire,

Firstly I would like to thank you both for the organization of Mums funeral service. It all went extremely well and everyone thought very highly of Father Peter including myself.  The flowers were also beautiful.  The whole affair has left us all such wonderful last memories of my mother.