Branch Testimonials: Byfleet

Everything went very smoothly, it was lovely, thank you all for your help.

You were all absolutely brilliant, you all did a really good job.

Thank you to the team at Boutell for the arrangements, and please pass on thanks too to staff at the Crematorium who were again friendly and courteous.

Dear Linda, I would like to thank you for all your help and assistance over the last six months since my mother’s death.  We had a lovely service at St Mary’s Churchyard with Rev’d McCabe.  We would especially like to thank your representative, John, who was so helpful, professional and sensitive to our feelings.

For all your kindness and professionalism at what has been the most difficult time in my life, I want to thank you.  On behalf of *****’s sons and siblings and all those who attended his funeral I would like to say how pleased we were with the service you provided.  It made an extremely hard time a little easier to bear.  Special thanks to Sharon for taking time to make me a cup of tea and have chat.

Dear Keith, I would like to thank you most sincerely for the time you took out of your busy schedule last Wednesday to talk to Anne and me.  You gave us a very thorough understanding of your work and the relationship between Funeral Directors and Clergy, and this was really helpful.  I also very much valued the behind-the-scenes visit of your premises and at the Crematorium, which answered many questions and removed many fears. I don’t know if the people we met on Wednesday are people of faith; be that as it may, what was striking was the care and respect which you all showed to God’s people in their last moments among us. I am now much better equipped to deal with my first grieving family and funeral, and am most grateful to you.

Dear Mr Lodge, We would like to thank you for the excellent way in which you and your company dealt with ******’s funeral.  Your attention to detail and kind but unpatronising manner were of the highest standard.

Thank you very much to Sharon, Linda and all the staff at G. Boutell & Son for taking such good care of ******, her family and her funeral arrangements.  Very Best Wishes

Please pass on my thanks to all the team for their assistance and most professional service on the day of the funeral.  Also my thanks go to all the office staff in Byfleet who I saw for their kindness and professionalism whenever I had the need to call into the branch.

The ********** family would like to thank you for all the help and kindness you showed to the family of *******, from the lady in the office and the gentleman who arranged everything.  The laying in rest in the chapel was beautifully done.  Thank you all once again