Susan, thank you for your help. The team was very professional. It was definitely the right decision to come to you at Lodge Brothers.
I just wanted to say a huge thank you for everything you did for Dad’s funeral. It went so well it couldn’t have gone any better. Thanks again Susan you have all been fantastic.
I just wanted to say a big thank you for all your help in arranging yesterday’s service. Between you both, Paul and Olly I think you arranged the perfect send off for my dad, with the added issue of dealing with this so quickly… All your efforts and personal touches were greatly appreciated.
We would just like to thank you for everything yesterday, it all went so smoothly and we felt really looked after from start to finish. A** came to ‘collect’ us, as she would have wanted, and the drivers were so lovely and respectful. The ceremony went perfectly and we were just so pleased with the wicker casket, it was just what we hoped it would be. Thanks also for looking after her so well and placing our son’s bracelet with her as we asked, this difficult day was made all the more bearable for your kindness and attention – we’re so glad we chose Lodge Brothers to take us through this challenging time.
I wanted to tell you how appreciative we were for all your help in arranging D’s funeral. Everyone was so impressed by the excellent service all those involved provided. To my mind no one could have done better or been more caring.
Thank you once again for putting up with, and coping so well with, all my needs.
I would like to thank you and your colleagues, from my mum and the rest of the family. Everything you did before, during and after the funeral made the day run so smoothly and allowed us to focus on the reason for the event. Whilst I appreciate it is not something any of us want to do too often, we are all grateful your services were recommended to us by a friend whose father had also recently passed away. I can say it is one of the more positive recommendations I have received.
I don’t know how many staff were involved in every aspect of the task of arranging dad’s funeral, flowers, music and committal, but to all of you – thank you.
I write to say how thrilled we were at how everything went yesterday. We were so impressed with the respect and dignity that we received and the way that my beloved father was looked after. It was very moving. Special thanks to Keith who made such a special effort to put us at ease. To Tom and indeed to you, all so efficient and professional. It was faultless.
Dear Susan & Annie,
Knowing that my Mum was looked after, cared for and respected during her final days, means a lot to me and my family. Your patience with myself and my “organization controls” was really appreciated and I would definitely recommend your service to those who are facing their fears. Annie, you and Tessa were so supportive when I visited Mum in the Chapel of Rest, even if her “precious things” weren’t with her when she first arrived, bizarrely I would have normally broken down, but thank goodness Tessa was there and nipped straight out to sort everything out! Please pass on our sincere gratitude to Darren and his team for the day. Their professionalism, kindness and consideration made us all feel safe and as calm as possible.
What a wonderful team you have!
We were really well looked after and would like to thank you and your team for such a wonderful service . The whole day was very special and your team played a large part in that.
Thank you so much for all your care, patience and understanding of our needs. Mum’s day was truly special and due to Darren and his wonderful team of men, we were calm and knew we would get through.