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Branch Testimonials

Branch Testimonials: Twickenham

Thank you for all your hard work arranging Dad’s funeral. You are very professional but also warm and friendly too. You made me feel that I could approach you with any queries, and kept me completely informed throughout.
On behalf of all my family, sincere thanks.

Miss O - Twickenham | 23.03.2020
Lodge Branch:

Dear Richard & Pauline,
I should just like to put on record my thanks to you for the absolutely excellent arrangements you made for R and the superb kindness and empathy you showed. The eulogy from Richard was perfect and the extra work he did researching the history of where she worked was far more than I expected. This level was also reflected in Daniel and his team. I am afraid this does not fully reflect how superb you were. This is also what the other attendees at the funeral said. I should like you to forward this email to your board of directors such that you may be recognised for this.

Mr T - Twickenham | 27.02.2020
Lodge Branch:

Everything went very well indeed.  We both agreed that we’d chosen the right company to handle the funeral. Well done to everyone involved, from your organisation to Beverley and the gents on the day.

Mr M - Twickenham | 19.11.2019
Lodge Branch:

I have to say thank you to everyone involved, for all being really lovely, very professional and supportive. 10 out of 10 for a tip top service!

Dr K - Twickenham | 11.11.2019
Lodge Branch:

Good morning Pauline,
I would like to thank you and your husband for making the hardest thing any parent has to do, bearable. Right from the beginning when your young undertaker took my son away from the house, with the utmost respect, to the kindness you showed me at our first meeting, through to the courtesy and respect your husband showed us (as parents who had lost a son) yesterday at the crematorium. Especially the special ties, that was very kind and thoughtful thing to do, and it made a hard day a little easier.
Thank you for getting us in touch with Martin Shaw, he was extremely good, and said the kindness things about R without making it unbearably sad. Thank you again, words can not express my gratitude

Mrs A - Twickenham | 24.10.2019
Lodge Branch:

Dear Pauline,
Just to thank you for all the help you gave us for my Mother’s funeral, it went really well and everything was so well organised.  Please also thank Victoria for me, who was amazing at what she does and such a reassuring presence as I really didn’t have to worry about anything. Many thanks again and best wishes.

Mrs A - Twickenham | 02.10.2019
Lodge Branch:

Thank you so much for all your help, professionalism and compassion when you organised J’s funeral. You were so brilliant, it was great working with you.

Miss J - Twickenham | 15.05.2019
Lodge Branch:

Thank you to your entire team for the service and care shown to both my brother and the family. Pauline made a tough time for the family more manageable and I pass on my heartfelt thanks for that.

Mr B - Twickenham | 18.03.2019
Lodge Branch:

Both H and I were very pleased with the funeral. The chapel was beautiful and Martin was a very good choice. He did a splendid job reading H’s tribute to E. I think it was in E’s spirit and he was very much placed in the centre of it all.
Thanks for all your good help. You’re the best.

Mrs P - Twickenham | 23.01.2019
Lodge Branch:

I was very happy with how everything went, it was excellent! The guys on the day were perfect, very respectful and professional. A splendid job.

Mr L - Twickenham | 17.01.2019
Lodge Branch: