Dear Carol,
Thank you to you, Sue, Paul and the team for caring for Mum and making her funeral arrangements. It went so well – it really was as good as it could possibly have been and made a day we can remember for Mum. The coffin was so gorgeous and the flowers were really the best I have ever seen – please can you pass my thanks to the florist. I have our spray at home and it has such a variety of flowers in it, even including orchids, all arranged so beautifully, it is really stunning. The bird on the back of the coffin stood out among the flowers as if it was real and was so beautiful. There were so many lovely comments.
Then the service itself went really well – I managed to sing without stumbling; my Uncle’s tribute was lovely, the choir singing was gorgeous and my poem made people cry. The Chaplain was wonderful and gave us positive thoughts to take away with us.
What a superb send-off for my sister, arranged by yourselves over the Christmas period. Thank you. Your kindness and professionalism was a great support for my niece, at a most difficult time so thank you for that as well.
Carol,
I would like to say many thanks to you for your very professional guidance, through what is the saddest ever time in my 80 years. But with your kindness and comforting way you helped me through, for which I will be forever grateful. Thank you.
Thank you Carol,
Thank you for all your hard work, everything went smoothly. You made everything so easy for us when we left for home in the USA, knowing everything was looked after and in place, gave us such comfort. Everything was so well organised, and so well timed, we knew the 8 hour time difference was going to be tricky, but you managed it!
We are really glad we met you, and thank you for your kindness..
In her own time, Carol administered to all our needs, indeed we didn’t have to visit the branch. We would like to sincerely thank you Carol for all your care, attention to detail, and love. Everything went very smoothly. The ‘little’ things you did – ‘staying with him’ at the crematorium gave us great solace. Carol is very empathic and goes the extra mile; this should be recognised.
Thank you for all you did to organise the funeral, you and your people are excellent, and I don’t think it could have gone more smoothly. We had seventy people attend, and the flowers were just super. Once again Carol, thank you.
Carol,
I would like to thank you for all you have done. Right from the moment I walked in to the branch, you have delivered what you promised, to make it a special day for our Dad. You have shown such kindness and compassion, and did everything with such professionalism. Our mum couldn’t believe how kind you were when she came to say goodbye to Dad in the Chapel of Rest, you have eased the pain of a very difficult day. You have been outstanding. The gentlemen and the conductor made us feel like we were in such good hands.
Heartfelt thanks from every single member of the family, who couldn’t believe what an exceptional funeral you managed to deliver. Thank you from the bottom of our hearts.
Dear Steve and Carol,
You were both so kind and understanding with my request for B’s ashes to be transferred into a smaller container. I can now fulfil his wishes to be scattered on Exmoor, where we spent many happy holidays. It meant so much to me and you made it easier, thank you both.
Thank you Carol for your hard work, everything was perfect, I couldn’t have asked for anything more. There is nothing I would have changed, the funeral was spot-on. The gentlemen on the day, were so smartly turned out, and looked the part. I had people come up to say what a great send off.
Dear Carol,
Firstly I cannot thank you enough for all your help with Mum’s funeral arrangements. From our very first meeting I knew that we had the right person to guide us, and deliver an excellent service with attention to even the smallest detail. You took on all the difficult organisation and planning giving us time to turn our attention to the actual services. With your help, we managed to give Mum the send-off that she deserved.
