I just wanted to thank you to all of your colleagues for looking after Dad up to and including the service. From our very first telephone conversation, you put me at ease, and your calm, caring and reassuring manner helped my sisters and I deal with the loss of our father by making the funeral arrangements as straight forward as possible. On the day, Reg was truly first class – totally professional, supportive and caring and the empathy he showed was genuine and heartfelt. Whilst I fully appreciate that this is something you all do every day, the support, encouragement and respect that you showed made us feel as though we were your only consideration.
Once again, a very big thank you to you, Reg and everyone else who was involved.
Thank you to you and the guys on the day, all went well.
Also just wanted to say that the chapel day went well, thank you so much for everything you did for us. Mum was very happy and that was most important. It was lovely to think of him just down the road on that last night.
Everything on the day was really, really good, in fact perfect. Lots of people commented on everything, saying it was the best funeral they had ever been to. Martin read the eulogy as if he knew Mum. Thank you Victoria for all your help.
Dear Victoria, Tom and Andrew,
Thank you very much for sending detail of the donations given in memory of dad, Victoria. We were really pleased. Thank you for everything you and all the staff did for us both before and on the day of dad’s Funeral Service. It was such a difficult time for us and you made sure that everything ran smoothly. We are still adjusting, but the fact that the funeral day went so well has made things easier.
I just wanted to say thank you to you and all the team at Lodge Brothers for all your help. Today was a difficult day but made easier with the professionalism of your team.
The funeral was fantastic, so dignified, and all the girls with all our complexities were pleased with how everything was organised on the day. We really appreciated having someone as approachable as you, you were so lovely and helpful!
Victoria, we were on our way to the crematorium to look at the flowers and we were all discussing what a great job Lodge Brothers did. Everything went as planned – can’t thank you enough. The gentlemen were so professional and James was an absolute diamond.
I’d just like to thank you so much for everything, your kindness, compassion and warm welcoming smile.
You certainly helped make a very difficult time, easier.
Your gentlemen were so lovely on the day, in difficult circumstances they were totally respectful. Everything went so well. Thank you for your help.
It was a lovely service, everyone really enjoyed it. The celebrant really delivered what we wanted. Several people asked who we had arranged the funeral with.
Thank you for all your help.