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Branch Testimonials

Branch Testimonials: Hounslow

Dear Jackie & Bernice,
Thank you so much for everything you both did, I have never had to do anything like this before, and I hope it is a very long time before I need to again, but I do know that when the time comes, I will come back to you as I know how well you will look after me and my family.


Mr P - Hounslow | 24.05.2019
Lodge Branch:

Dear Jackie,

Thank you for everything, you had been recommended by a friend of the family, and can I say how glad we are that we chose you. We would definitely use your company again, everything went without a problem.

Mr A - Hounslow | 10.05.2019
Lodge Branch:

We would all like to thank you so much for the funeral service for R, it was exactly as he would’ve wanted it. From the first day, we knew we had made the right choice coming to you, you made the whole thing go as smoothly as possible. We had lots of comments saying how nice the funeral was.

Mr B - Hounslow | 05.03.2019
Lodge Branch:

Dear Bernice,
Thank you so much for everything you did arranging the funeral for my late uncle, you were very professional and easy to talk to, all communications were done in a timely manner and you kept me informed throughout the whole process, which made it all so easy.

Mrs L - Hounslow | 27.02.2019
Lodge Branch:

Dear Jackie,
I just wanted to say thank you for all you did in arranging P’s funeral, I would also like to thank Michelle in your Pre-Paid team for all she did too. You have now done two funerals for us and I would not hesitate to use you again, although I do hope that won’t be for a long time yet!

Mrs E - Hounslow | 30.01.2019
Lodge Branch:

Dearest Jackie,
What can I say apart from Thank You so very much for arranging Dad’s service, it was everything he would have loved, you have made everything seamless and uncomplicated from the very first day. You put us at ease from day one. Your manner is so warm, friendly and yet totally professional at all times, Dad would’ve loved you, as we now do, thank you again from all the family.

Mrs P - Hounslow | 06.02.2019
Lodge Branch:

I just wanted to thank you for your care throughout the whole process.  From the first call to today’s funeral.. your guiding hand has steered us through completely without incident. J*** would have loved your zest for getting the detail spot on.. but also would have applauded the elegance with which you dealt with the whole process. Sadly I have been to a few funerals, but you have a way of putting people at ease – bravo!
Please will you pass on my thanks to Kevan who also was spot on today. What a lovely man.


Mrs G - Hampshire | 07.05.2019
Lodge Branch:

I would like to say a special thank you to Debbie, Sharon and Kevan who arranged and conducted the funeral for my Dad. You could not have been more considerate, kind and professional if you tried.
I could tell you all genuinely cared and that made the world of difference

Ms H - Hounslow | 04.04.2019
Lodge Branch:

I am writing to say how impressed I was with Lodge Brothers when they conducted my late uncle’s funeral, from the first phone call, the visit to the branch in Hounslow followed by the service itself, I could not find fault with anything they did.

The conditions of the vehicles were immaculate and fit for royalty. Floral tributes were absolutely stunning, I know my late uncle would have been so proud to see something like this for him.

On the day of the funeral the conductor Paul Britton Jones and the funeral crew were all spot on, they made sure two elderly passengers were helped across a busy road, into and out of the car at all times.

I’m a great believer in telling others when a company goes that extra mile and far beyond the call of duty, in such a stressful and emotional time Lodge Brothers excelled themselves.


Mr C - Scotland | 05.04.2019
Lodge Branch:

Hi Bernice/Jacqui,
Just wanted to say thank you for the most efficient, respectful and beautiful funeral for my late father In law. My mother in law has said it was beautiful and that’s generally very high praise. Thank you for all of your hard work that contributed to his wonderful send off.

Mr A - Ascot | 20.02.2019
Lodge Branch: