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Branch Testimonials

Branch Testimonials: Hillingdon

Dear Andrea,
I would like to say on behalf of our family a huge thank you.
From the time that we met you to begin the awful task of arranging a funeral for our mum you were fantastic. You have been so supportive, kind, patient, compassionate and professional throughout the whole process. No task or question asked was a chore for you, you treated our mum with the upmost respect and dignity and we thank you for that. You went above and beyond to ensure that we were able to have mum’s wishes made a reality. You are a very lovely lady and an asset to the company, you made a difficult process more bearable and I am sure that any families coming into contact with you at such difficult times would say the same about you.
Our mum would have been so proud of us and thankful for the respect and sincerity that you have shown us all.

Mrs S - Hillingdon | 30.12.2018
Lodge Branch:

Dear Andrea,
Thank you again for your kind and helpful services to our family through my late Mother’s funeral arrangements. We have appreciated your support and personal attention to all the details. Special thanks for making yourself available last Saturday and opening up the Hillingdon branch for us to collect my Mother’s ashes.
Everything has gone well and we appreciate your help and that of all the staff at Lodge Brothers over the last two months.

Ms S - Hillingdon | 02.01.2019
Lodge Branch:

We just wanted to say thank you for all your help in making what was a difficult day more bearable, everyone was incredibly humble and kind to us all.
With love and affection.

Mr M - Hillingdon | 18.12.2018
Lodge Branch:

I would like to thank the branch staff for their empathy and kindness. The day went smoothly thanks to the gentlemen being prompt, efficient and helpful.
We couldn’t have asked for more.

Mr M - Hillingdon | 12.12.2018
Lodge Branch:

Dear Andrea,
Thank you for arranging a beautiful funeral. Everyone said it was a lovely service. It really did match, indeed exceed my expectations. I would like to express my gratitude to you and your colleagues for seeing me through a very emotional time with such sympathy and professionalism. The minister was superb. I’m sure my mum would have approved of the service.

Mr B - Hillingdon | 29.11.2018
Lodge Branch:

Thank you for all your help with the arrangements. I couldn’t have wished for a better service from all of the staff. Everything was perfect, absolutely perfect!
I especially want to thank the conductor – he was amazing and did so much for us. We couldn’t have wished for more.

Ms R - Hillingdon | 16.11.2018
Lodge Branch:

I would like to take this opportunity to say that the staff at the Hillingdon branch are outstanding. Angela demonstrated complete professionalism with empathy and the staff on the day were very caring and responsive.

Mrs S - West Drayton | 18.11.2018
Lodge Branch:

The Funeral went perfectly – the Celebrant was wonderful, and the men were just great, so kind and helpful, it couldn’t have gone any better – thus making an unbearably painful day a little more bearable – thank you.

Mrs H - Uxbridge | 02.11.2018
Lodge Branch:

We could not have hoped for a better service, please pass on our thanks to the celebrant Victoria McKeegan. Thanks also to the funeral crew and Lodge Brothers Hillingdon for all you have done from start to finish. Many guests noted what a brilliant service you provided.

Mr W - Hillingdon | 03.09.2018
Lodge Branch:

My Mother’s funeral couldn’t have gone any better. From the men who collected her, the help that Gina and Angela gave whilst arranging, to the men on the day, all were professionalism personified’. The family realise that it was a team effort and really appreciate how everything was ‘Just so’.

Mr C - Hillingdon | 30.08.2018
Lodge Branch: