Branch Testimonials: hampton hill

Thank you for your letter giving details of the donations to my husband’s charities. I am most grateful to you for your help and kindness to me, and to my sons at this difficult time. We were very satisfied with the services performed by Keates, and thank you all

Dear Caroline, Many thanks for your personal help at a difficult time. I am also grateful for the very good service provided to us at the actual funeral by your staff.

Thank you all for your professionalism and competence, in making my husband’s funeral a very special day that we can remember with sad affection. All our requirements were observed with dignity and kindness, thank you.

Thank you so much for your care and for your kindness. From our first meeting you guided us with sensitivity and practicality. At the funeral your colleagues surrounded us with gentle support and dignity. We will always remember the class, style, songs, the beautiful roses and flowers, and the warmth of all those present. Thank you once again, Caroline, for helping us to make the day shine.

On behalf of my Mum and family, I wouild like to thank you so much for all the help and kindness you showed to us at such a difficult time. Thanks also to your lovely team who undertook the funeral.

I write to thank you for the wonderful funeral arrangements you carried out for my brother.My son had all the dealings with you and I appreciate all that you did for him. Funerals are never happy affairs, but this one was not a mournful occasion, and suited my brother down to the ground.

I should like to take this opportunity of expressing my gratitude for all the help and consideration I received during a worrying time. The office personnel, Caroline and Kate, were exceptionally helpful and caring in ensuring I got the best available service suited to my needs.On the day itself the team, led by Paul, were very efficient, respectful and thoroughly supportive. My wife and I send our grateful thanks to you all.

I just wish to add that all your staff we dealt with gave fantastic service. Namely, Caroline who dealt with sorting out the funeral plans so well when we were in such a fragile state. Young Kevin McGill, who collected my husband’s body from our home. He was very caring and understanding and made sure I was not left alone.
At my husband’s funeral, Peter Breslin was outstanding, he had a wonderful, wonderful manner and approached myself and my family with so much care, I will always be grateful for that at such a difficult time. He was a great comfort to us that morning.Also, my family and I are so grateful for being put in touch with Rosemary Taylorson, the humanist celebrant. She was really fantastic at helping us and then conducting a wonderful, moving service. She was full of ideas and always contactable and replied to our emails almost instantly. Thank you for making everything as smooth and as good as it could be.

“On behalf of the family and friends we would like to thank you and the staff at T L Cobbold for the most professional manner with which you handled the funeral arrangements of my mother. Your advice about the necessary legal and administrative requirements was very helpful and the liaison between your office and the crematorium was such that the service was conducted exactly as requested and in a peaceful and unhurried manner.”

“Our thanks for all your kindness and the way you organised ……’s funeral in such a caring and sensitive way. The day went so smoothly and according to plan. It was a beautiful service and the church was full.  With your guidance we made the right decisions and carried out ……..’s wishes.  Our thanks and regards.”