Branch Testimonials: hampton hill

Yvonne,
I wanted to say a big thank you to the team, the whole experience in dealing with my Dad’s passing was not how I originally thought it would be. From the very first contact, in the early hours of the morning, till today’s ceremony it was dealt with dignity, care and more importantly in my opinion, class of service. The service that you, Robert and the rest of the team gave was exemplary and made my life so much easier and being honest, more tolerable under the circumstances.
Please accept my sincere thanks and gratitude, as without yourselves, I’m not sure what would have happened.

Dear Yvonne & Alex,
Such professional help and care. We felt supported through the entire process; always treated with kindness and compassion.

Dear Yvonne,
Thank you for everything, we are very grateful for you making what was a very distressed situation more bearable.

Dear Yvonne,
I want to thank you again for all your support in the build up to the funeral. As a family we were very happy with the service considering the circumstances. During this difficult time you’ve made it easier. The blue ties were a nice touch too.

Dear Yvonne,
I want to thank you, and everyone at Lodge Brothers, for the dignified and compassionate way you handled all the arrangements. I know you do this all the time, but on behalf of my mother and sister, we are so grateful for the way you managed us, and the process.

Dear Alex, Yvonne & Rob,

Thank you for all your assistance over the past few weeks, I’m so pleased with the way everything went today. Everyone was kind and helpful.

Dear Yvonne,
I would like to take this opportunity to thank you and your staff for the very personal care you showed to me and my family when arranging the funeral for Mum. You gave her a lovely send off and made the whole experience easy at a very difficult time.
Thank you once again.

Yvonne,
We would like to express our thanks as a family for helping us at such a difficult time, you helped us make difficult decisions and we feel we made the right ones. Thank you for treating our Dad/Partner with such care and dignity.

Dear Yvonne,

We would like to take this opportunity to say thank you so much for your very professional services and professional team, who helped us with our funeral arrangements for Mum. We were very happy with the quality of the mass booklets, and the guidance of the undertakers at the service, and to and from the service. You helped make a most stressful time, to flow smoothly for us in our hours of need, and for that we are very grateful. We will be recommending Lodge & Keates to neighbours and friends.

Dear Yvonne,
A big thank you to you & your colleagues for arranging my sister’s funeral. Your kindness & sensitivity was much appreciated. Your guys were lovely and calmed us down on the day. Wishing you all at Lodge a very Merry Christmas & a Happy New Year.