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Branch Testimonials

Branch Testimonials: Burpham

Dear Donna,
Our family have now had time to reflect on Dad’s “farewell” last week, and all agree that it was the best send off we could have given him.  The compassion, respect and professionalism shown by you and your colleagues meant that we did not have to worry about anything on the day. Thank you Donna for “holding our hands” from start to finish.  You made a sad situation much easier to cope with.

Mrs C - Burpham | 13.05.2019
Lodge Branch:

I would like to thank everyone at Lodge Brothers for their help and assistance with the funeral arrangements. I couldn’t fault anyone or anything.  From the moment I stepped in to the branch at Burpham, Donna has been so helpful, thoughtful and caring, nothing was ever too much trouble.
Everything ran smoothly on the day and the gentleman were so respectful, even wearing green ties which was D****’s favourite colour.  Keith the Conductor was on hand to guide me in the right direction.
I would also like to say a special thank you to your florist for the wonderful floral tribute which was beautiful.
I will certainly recommend you to my friends.

Mrs S - Burpham | 08.04.2019
Lodge Branch:

To All at Lodge Brothers,
Many thanks to all your excellent staff who arranged and attended at A*****’s funeral on 21stMarch in Guildford. Donna, the funeral arranger in Burpham, Paul the conductor and the gentlemen were all so helpful and kind, making a difficult event easier to manage.
Many thanks once again.

Mr S - Burpham | 28.03.2019
Lodge Branch:

Dear Donna
I’ve been meaning to do this for ages. We wanted to say a BIG thank you for all your help and guidance during this difficult time. The day itself went well and everything was done in a very caring & professional manner.

Mrs M - Burpham | 12.03.2019
Lodge Branch:

Dear Donna
Just a little note to thank you again for arranging my mother’s funeral.
From meeting you for the first time when we knew mums death was imminent, to collecting her from my house when she passed away – which was done with such dignity by the young gentlemen who even took the care to make my mothers’ bed before they left, so thoughtful! All the arranging of the cars, music, service sheets and flowers, everything was done in a very caring, calm, professional manner.
Our sincerest thanks to you for all your kindness throughout at this difficult time.

Mrs J - Burpham | 04.02.2019
Lodge Branch:

Dear Donna,
I just wanted to say a BIG thank you for all your kindness and consideration at such a time in my life. I honestly don’t know where my head has been, I am still unravelling all the mistakes I have made over the past few weeks! And, your help with the flowers was so much appreciated. So a BIG thank you for being so lovely.
Also, please thank Reg who was so kind and dear on the day, it really helped my bruised old heart.

Mrs H - Burpham | 18.01.2019
Lodge Branch:

Not knowing any funeral directors in the Guildford area, I went on line to find a suitable firm for the needs of the family and friends of my late sister.
Having chosen Lodge Brothers I was very pleased to meet Donna on my first visit to their Burpham office.
Having had previously worked for a funeral firm I had a rough idea of how to arrange the funeral.
Donna was able to advise and help with all the various ideas and the firms that I needed to contact and suggesting using Lum ‘Rhin for the Celebrant. The funeral went very well, everyone that attended was very complimentary on the way it was all put together.
I would like to thank Donna and Lodge Brothers for all their help and professionalism.

Mr C - Burpham | 03.12.2018
Lodge Branch:

Dear Donna,
Just a quick line to say thank you for today. Everything went so well and you and your team were nothing short of amazing.

Mrs S - Burpham | 29.10.2018
Lodge Branch:

I would like to take his opportunity to thank you for your guidance and assistance when dealing with my late father’s funeral arrangements.
Your warm, calm, courteous and swift approach in handling the process and our various queries was extremely comforting to us, particularly at a such a difficult time.
The service on the day ran extremely smoothly.
I would have no hesitation in recommending your services to anyone who finds themselves in these somewhat inevitable circumstances in the future.
Thanks again for your understanding and thoughtfulness.

Mr P - Burpham | 22.10.2018
Lodge Branch:

Dear Donna,
All went well today. I would like to thank you personally for being an excellent ‘representative of your company’.

Mr D.J - Burpham | 17.10.2018
Lodge Branch: