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Branch Testimonials

Branch Testimonials: Burpham

Dear Donna
I’ve been meaning to do this for ages. We wanted to say a BIG thank you for all your help and guidance during this difficult time. The day itself went well and everything was done in a very caring & professional manner.

Mrs M - Burpham | 12.03.2019
Lodge Branch:

Dear Donna
Just a little note to thank you again for arranging my mother’s funeral.
From meeting you for the first time when we knew mums death was imminent, to collecting her from my house when she passed away – which was done with such dignity by the young gentlemen who even took the care to make my mothers’ bed before they left, so thoughtful! All the arranging of the cars, music, service sheets and flowers, everything was done in a very caring, calm, professional manner.
Our sincerest thanks to you for all your kindness throughout at this difficult time.

Mrs J - Burpham | 04.02.2019
Lodge Branch:

Dear Donna,
I just wanted to say a BIG thank you for all your kindness and consideration at such a time in my life. I honestly don’t know where my head has been, I am still unravelling all the mistakes I have made over the past few weeks! And, your help with the flowers was so much appreciated. So a BIG thank you for being so lovely.
Also, please thank Reg who was so kind and dear on the day, it really helped my bruised old heart.

Mrs H - Burpham | 18.01.2019
Lodge Branch:

Not knowing any funeral directors in the Guildford area, I went on line to find a suitable firm for the needs of the family and friends of my late sister.
Having chosen Lodge Brothers I was very pleased to meet Donna on my first visit to their Burpham office.
Having had previously worked for a funeral firm I had a rough idea of how to arrange the funeral.
Donna was able to advise and help with all the various ideas and the firms that I needed to contact and suggesting using Lum ‘Rhin for the Celebrant. The funeral went very well, everyone that attended was very complimentary on the way it was all put together.
I would like to thank Donna and Lodge Brothers for all their help and professionalism.

Mr C - Burpham | 03.12.2018
Lodge Branch:

Dear Donna,
Just a quick line to say thank you for today. Everything went so well and you and your team were nothing short of amazing.

Mrs S - Burpham | 29.10.2018
Lodge Branch:

I would like to take his opportunity to thank you for your guidance and assistance when dealing with my late father’s funeral arrangements.
Your warm, calm, courteous and swift approach in handling the process and our various queries was extremely comforting to us, particularly at a such a difficult time.
The service on the day ran extremely smoothly.
I would have no hesitation in recommending your services to anyone who finds themselves in these somewhat inevitable circumstances in the future.
Thanks again for your understanding and thoughtfulness.

Mr P - Burpham | 22.10.2018
Lodge Branch:

Dear Donna,
All went well today. I would like to thank you personally for being an excellent ‘representative of your company’.

Mr D.J - Burpham | 17.10.2018
Lodge Branch:

Dear Donna,
It’s October and several months have gone by since M*****’s funeral at Woking Crematorium on 12 March but still the personal service and attention to detail remains second to none. Thank you for everything you have done – we’ve had a very professional and considerate experience throughout.

Ms G - Burpham | 15.10.2018
Lodge Branch:

Dear Donna,
As a family we would really like to thank you personally as the funeral arranger for our late mother.
From our initial meeting with you and all our following conversations nothing was too much trouble for you. Everything ran very smoothly including the finding and playing of the rather unusual exit music at the crematorium that was requested by mum!
On the day of the funeral Keith was very kind and helpful so please could you also pass our thanks to him and the rest of the team from Lodge Brothers.
We would certainly recommend you at the Burpham branch, and the company, to others.

Mrs M - Burpham | 15.10.2018
Lodge Branch:

Dear Donna,
We really appreciated the professional service that you provided in organising all the different aspects of my father’s funeral.
Losing a very close member of the family is a particularly difficult time and it really helped having you personally guiding and arranging the whole event.
Once again thank you for everything.

Mr H - Burpham | 31.07.2018
Lodge Branch: