Dear Jacqueline ,
Thank you for your kind message yesterday morning. We loved knowing you had a few chats to B*** too.
On behalf of all the family, a heartfelt thank you for your guidance and support to us at such an emotional and difficult time. Your personal manner, patience, thoughtfulness, together with your specialism and experience, made all the difference.
The service for our beloved B*** went perfectly from the drive through Brentford, past BFC, through to viewing the beautiful flowers in the sunshine. The service was very emotional but so fitting. The Order of Service, music, photo slide show, roses, flowers and most importantly the delivery by Benn of our story about B*** made for a perfect and comforting send off for a wonderful much loved man. Family and friends all thought so too and commented so positively.
Just a short note on behalf of the whole family to thank you for all that you did to ensure that the funeral of my father went off so beautifully yesterday. Your kindness and professionalism made the difficult and distressing process so much easier to bear, and we are all extremely grateful.