Branch Testimonials: Lodge Brothers HQ

Thank you so very much for all your hard work organising ***’s funeral. It was a most beautiful event and the services of Barnes enabled it to go smoothly throughout. Right from the first day I walked into your office a few days following ***’s death I have been welcomed and reassured by you. Apart from providing a highly professional service you have been kind, sensitive, thoughtful of my needs and mindful of the fact of my grieving. On the first day you gave me time and asked me questions concerning *** to gain a picture of his personality as a living person, listening with respect and interest. You were most welcoming and I felt much calmer and reassured on leaving your office. Please also thank Paul and his father who looked after us so well. Others also remarked on their pleasant manner, cheerfulness, sensitivity and professionalism. I shall highly recommend you and the services of Barnes should the occasion arise. You have a talent for putting people at their ease and reducing their sadness. (Barnes and Sons, Askew Road)

The wife and family of ***** would like to thank you for the sensitive way you carried out his funeral. At this sad time your support and advice was very much appreciated and it was a great comfort to us that everything was done just as we wished. (Lodge Brothers – Addlestone)

I would like to take this opportunity to thank you and your staff for the way the arrangements for the funeral and the funeral itself were handled. Everything went very smoothly, without any worries, and I felt that we were guided through the actual burial very kindly and sensitively.

Our family has dealt with your company for a long time (Feltham) and we have always had complete trust in the company. Once again, many thanks for your help. (Lodge Brothers – Windsor)

I am writing with regard to my Aunt’s Funeral. I wanted to personally thankyou all for the Professional Manner and efficient service during this sad time. I particularly would like to praise Valerie, who was incredibly helpful and made me feel at ease from the moment I walked through the door. She was very informative and enabled me to structure my thoughts and organise everything thus ensuring that nothing was forgotten.

The funeral went very well and was a respectful tribute to my Aunt. Everybody that attended the funeral was complinmentary of  service. (Lodge Brothers – Brentford).

“I should like to express the family’s thanks and appreciation for the service provided by the Esher office of Lodge Brothers.  The funeral arrangements were impeccable, and the support provided by Sandra in the office for queries and last minutes panics was outstanding.  Robert Lodge was a tower of support, and calmness itself at the crematorium when I was delayed by traffic and arrived 5 minutes late for the funeral. He managed to hold proceedings for a few minutes until I arrived, and then proceeded as though nothing was amiss.

All in all brilliant service, and something I would recommend to anyone in the future.” (Lodge Brothers, Esher)

To All at Lodge Brothers, Thank you for the excellent service you all provided when my husband passed away. Janet and Peter were a great comfort and so helpful. We were extremely pleased with the blue RAF Coffin and for the FAF Seletar (Singapore) badges inscribed. (Lodge Brothers – Yiewsley)