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Branch Testimonials: West Byfleet

Dear Annie,
I just wanted to personally write and thank you for all your help and support following my father’s passing and with the arrangements for his funeral. You were very supportive and helped my mother and I at this difficult time. From the minute we met your team, you were all professional, empathetic and truly caring to all of our needs. Your pall bearers were fantastic, guiding both my son and brother. Your recommendations were perfect and people commented at the fabulous order of service produced by Cliff. You are a very special lady and your help and support truly appreciated.

Mrs O - West Byfleet | 24.07.2018
Lodge Branch:

Dear Annie
Thank you for all your hard work arranging my Mother’s funeral. It went perfectly and was just what we wanted.
Paul and the other pall bearers were very helpful and considerate especially with my sons and nephews who wanted to carry the coffin in the chapel. I hadn’t been to Woking Crematorium before, it is a pretty and intimate chapel and perfect for the number attending.
We were delighted with the service sheet Cliff produced, the choice of hymns and music and the whole thing was just the right length.
All your help was much appreciated.

Mrs B - West Byfleet | 09.05.2018
Lodge Branch:

Hi Annie
Thank you and the team at Lodge Brothers for helping with the arrangements for my father’s funeral. The cortege was on time and your men were suitably attentive and immensly supportive throughout.
Thank you to both you and Stewart for arranging the police drape. It looked wonderful and I’m sure my father would have been pleased.
Derek the celebrant was very professional and an excellent choice. His help with the Order of Service was much appreciated.
In summary Annie, I do believe that your personal help and support made the whole affair so much less stressful for my family and I. Thank you Annie it is much appreciated.

Mr P - Woodham | 02.05.2018
Lodge Branch:

Dear Annie
Thank you so much for your kindness and quiet professionalism. The manner in which you have interacted with us in relation to our Mum is hugely appreciated by both of us.
Please convey our thanks to the rest of your colleagues who all helped to make a difficult time as smooth as possible

Mr and Ms W - Pyrford | 27.04.2018
Lodge Branch:

I cannot state how much Annie helped me and my family with everything from taking my husband to the day of the funeral. Annie helped with the Minister, the Order of Service and her recommendations were exactly the people we needed. Nothing too much trouble and always ready to listen.
Everyone on the day was so helpful. Many, many thanks to all your staff. It made a big difference to all the family on the worst day possible.
I would recommend your company to anyone for your service, compassion and friendliness. In fact once the probate is done I will be seeing Annie about a pre-paid funeral for myself.

Mrs H - Addlestone | 20. 04 2018
Lodge Branch:

Dear Annie

My son and I would like to thank you so much for your invaluable help in arranging a Memorial Service for my son’s wife who died recently in New Zealand.

The service was held in a community hall in Godalming. Diana’s mother read a testament about Diana’s life (via a recording from NZ) and a letter was read out from the recipient of her donated liver.

My daughter-in-law had family here in the UK and I think we managed a respectful and solemn occasion, but also a chance for family and friends to reminisce and catch up with people not seen for many years.

Thank you again for all your help.

Mr and Mrs S - Woking | 03.04.2018
Lodge Branch:

Thank you Annie, it went very well although we were almost down to single figures due to people unable to make it because of the snow. It was a nice little service, your chaps were very professional and helpful. Thank you for looking after all the arrangements while I was emailing you from the other side of the world, it worked out well.

Mr W - Pyrford | 05.03.2018
Lodge Branch:

Dear Annie
Thank you so much for everything. With your help and guidance in arranging a deserving send off for my beloved E***. Thank you again for all your help

Mrs S - West Byfleet | 23.02.2018
Lodge Branch:

Dear Annie, Darren and the Team. A huge thank you for looking after us so well

Mr & Mrs S - Pyrford | 20. 02. 2018
Lodge Branch:

Dear Annie
I wanted to drop you a note to thank you for all your help arranging my Father’s funeral last week. Everything went very well. My thanks also to Keith and his team for guidance on the day and making sure everything ran smoothly. My thanks also for contacting Marion (celebrant) who did a great job.

Ms L - West Byfleet | 15.02.2018
Lodge Branch: