Kind, Compassionate and Professional. Outstanding service from start to finish, it felt like it was a friend helping us rather than a business when our beloved Aunt/Surrogate Mum passed away. The empathy and genuine caring nature from Mia helped us tremendously to give our Mum the send off she deserved, but more importantly wanted. I would definitely recommend and have recommended to others already. Little things down to the Final Journey and colour of the ties worn by the Staff on the day, made the experience less scary and daunting rather than the usual black and “grim reaper’ style.
From the moment we walked through the door on the dreaded day, we knew we had come to the right place, we knew that Mia and the team at Lodge Brothers would take good care of R***.
But more importantly, it was the after funeral care and compassion that has been shown by Mia and Lodge Brothers. So thank you Mia you are a credit to your profession, a credit to Lodge Brothers and someone we would highly recommend to anyone who faces the daunting task of organising a funeral.
I would like to thank you and Lodge Brothers for providing such excellent service for my late wife’s funeral.
Your help in making the arrangements beforehand is much appreciated as is the smooth operation on the day which was provided in such a professional, sympathetic and appropriate manner. My family and K**’s would also wish me to pass on their appreciation.
I wanted to say, on behalf of my family, how delighted we all were with the arrangements and support you and the Lodge team provided at a difficult time. We were all happy with the day, which was dignified and moving. Dad would have been pleased with it all. My mother was dreading it, but found it celebratory and actually enjoyed the day. Your wise and thorough guidance made this happen. Many thanks for all your support.
With respect to the funeral of R****, I write to express my appreciation of the service.
Although slightly unusual (as funerals go) it was conducted with suitable dignity and feeling.
I think all members of the family felt it was a fitting tribute.
To everyone at Lodge Brothers,
I’m writing on behalf of the family to thank you all so much for a wonderful service yesterday.
From day one you have been exemplary in every detail. I would not hesitate to recommend you.
I want to thank you and your colleagues for your help in organising my mum’s funeral. You handled everything with a very professional service and giving my mum the dignity she deserved.
I must also thank you for recommending Mr Malcolm Cook as our celebrant, he gave us good advice and guided us through the service, offering all the support we needed at the time, and continued afterwards. Please continue to recommend him to your new clients.
Richard was excellent and put us all at ease making the day run smoothly. Mia provided an excellent service and was very helpful.
Everyone who came to the service said how appropriate it was for Mum and how well it went. So thank you for your excellent service.
I’d also like to commend the two gentlemen who came to Sunbury Nursing Home to collect Mum for their kindness and sensitivity.
Dear Mia and Staff
Thank you so much for the really good service you have given us for my son’s funeral. Everybody has been kind and everything has been done professionally.
Your conductor was wonderful. As I got to the crematorium, all I could see was a sea of faces, my legs turned to jelly and I thought ‘I can’t do this’ but this lovely man helped my to my seat and was so kind.
Lee looked so peaceful when we saw him in the chapel.
My best wishes to you and your lovely staff.
A sincere thank you for all your help with the arrangements for the funeral of my husband and Dad to my two daughters.
A special thanks for all the help and assistance from the gentlemen who escorted us, especially Jack who was our driver, they were all very kind to us.