I have recently purchased a memorial headstone for my son through yourselves. I have been dealing with Lyn Brown and I wanted to pass on my feedback. As I’m sure you are professionals at dealing with customers due to the difficult nature of your business she has been a pleasure to deal with. As I live in Cornwall it’s been difficult to imagine how the finished product would look but I am delighted with the finished result. Lyn has made a difficult decision easy with her help and suggestions, she is a credit to your company and I would recommend your business to anyone in the future. Once again thank you very much.
Lodge Brothers are extremely professional and courteous. Highly recommended.
I have been to Weybridge to inspect the grave stone and I am very pleased with the refurbishment you have carried out.
From my first contact with you, then throughout the process of agreeing the changes I required and finally carrying them out, your service has been competent, professional and timely.
May we offer our blessing and delight at the beautiful new headstones and area at the Sister’s Of Mercy grave site at Sedgley. What a difference, also ensuring a greater dignity to the sisters. One other thing I’d like to thank you or one of the workmen, an elderly lady told me this morning (post this email) that while she was trying to walk the path the other day when the workers were there, a very kind young man could see her struggle and offered her his arm to ensure her safety which I think is a wonderful gesture.
On behalf of my Sister, Brother & myself, I would just like to thank you and all your team behind the scenes for the splendid service we have received re our Father’s memorial. You have a made a wonderful job of the stone itself, but also, the swift and professional service from start to finish, from all of you, has been first class.
Dear Mr Lodge, Thank you for completing the work in record time. I really appreciate it. I have already sent you a cheque for the balance due. I just want to say that my family has turned to your company ever since my mother died in 1952. You arranged the transport of my father’s body from Chichester to Feltham cemetery when he died in 1990 and the interment of my step mother’s ashes in 1973 into the same grave in ****** cemetery. Now alas for me it is my brother’s turn to be memorialised on the same grave, prematurely for him. The space that is left on the plaque is intended for my name. I admire the way your company does business in such a delicate and sensitive arena.
I just had to write and express my deep and sincere gratitude to you personally and indeed to all those at Lodge Bros for pulling out the stops in getting the stonework in place in such a short time. More than that I went up there today and saw it for the first time, not only is it all I had originally hoped for but all the better for the recommendations you and Mark had gently offered, I’m glad I listened and took heed of your knowledge and experience. I sent the pictures on to my sister-in-law and her words were “looks perfect”, I can’t tell you how much that means to me.
Thank you, and the whole team so much for all your time, effort and patience.
I write to say how delighted we are with all the memorials you have done for us, and how impressed I have been with the helpfulness shown by you and all of your various staff I have dealt with. The service has been superb.
Dear Mia, I wanted to thank you so much for your enormous help, care, attention and thoughtfulness
you showed me and my family when we needed it the most. You helped me over such a difficult time,
guiding me through the finer details that needed to be thought about and I will be forever grateful for
that help. Please thank Richard also for his sensitivity on the day of the funeral. Lodge Brothers and especially you, showed great professionalism and empathy throughout and after the funeral. (Lodge Brothers, Sunbury)
Thank you Mia for all your help and kindness you have given me. It meant a lot to have your support at a very sad time (Lodge Brothers, Sunbury)