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Branch Testimonials: Burpham

Dear Donna,
We really appreciated the professional service that you provided in organising all the different aspects of my father’s funeral.
Losing a very close member of the family is a particularly difficult time and it really helped having you personally guiding and arranging the whole event.
Once again thank you for everything.

Mr H - Burpham | 31.07.2018
Lodge Branch:

I would like to thank you for the service you provided myself, my family and friends at this sad time.
I phoned Lodge Brothers at 3:30 in the morning, not sure if anyone would answer or what to expect. I needn’t have worried. The phone was answered by a very polite, helpful gentleman who told me what they could do to help and then arranged it.
I was contacted later the same day by Donna from their local branch who was really kind and empathetic, she helped me with everything. Nothing was too much trouble and if she said she would do something, it was done. Everyone I dealt with at Lodge Brothers was kind and polite, from the gentlemen who collected my husband’s body showing great respect, to Donna who arranged everything for me and Keith who acted as the Conductor at the funeral. I couldn’t have asked for anything better at such a difficult time.

Mrs P - Burpham | 26.07.2018
Lodge Branch:

Dear Donna,
I am writing to say how grateful I am for the professional, compassionate and friendly manner Lodge Brothers dealt with my husband’s burial arrangements.
Right from the first visit you have been so understanding and supportive. I was always fully confident that whatever we discussed would be carried out to highest detail. Donna, you were especially sensitive and caring when myself, my daughter and her three children visited the chapel to say goodbye to “Grandpa”.
On the day of the funeral, Keith and his colleagues were extremely professional and Keith had rung me the day before and introduced himself on the day.
I cannot thank Lodge Brothers enough for their efficiency and the caring manner of all staff.

Mrs S - Burpham | 02.07.2018
Lodge Branch:

Dear Donna,
I would like to say a special thank you for your kindness, advice and support whilst arranging and carrying out my aunt’s funeral, the whole process was made very easy with the professionalism of all your staff. The funeral could not have gone better, I’m so pleased we could provide everything my aunt wanted.

Mrs B - Burpham | 12.06.2018
Lodge Branch:

The day was so good, exactly how we wanted it. Lum’Rhin was perfect, it felt like she really knew Mum. Everyone said how good she was and what a beautiful, fitting service she gave. So glad you recommended her to us. And the ties your men wear, exactly right in Bath colours. Mum would definitely approved. I can’t thank you enough for everything Neil. It was the perfect send-off. Thank you.

Mr B - Woking | 16.05.2018
Lodge Branch:

Just wanted to thank you for your patience and kindness during a very difficult time. Everyone from Lodge Brothers showed us compassion and were sensitive to our needs from planning Dad’s funeral to the actual day.

Mrs G - Burpham | 15.04.2018
Lodge Branch:

May I take this opportunity to thank you, on behalf of my family, for your kind and helpful service during this difficult time. From our initial meeting with Neil, where he sensitively discussed all our options with us, to then putting everything in place, you have been outstanding. Making a difficult time, easier for us all.
I would like to particularly mention the choice of minister, Rev. Dr. Malcolm Johnson. He had the right balance of humour with compassion, a perfect choice.
If we, or any of our friends, should require the services of a Funeral Director, we would not hesitate to recommend your company

Mrs T - Liphook | 28.12.2017
Lodge Branch:

I just wanted to write and thank you and your team for your wonderful care.
There wasn’t one member of your team that was anything but empathetic and caring to all our family. Nothing was ever too much trouble and the little personal touches, such as the phone call before the funeral to explain what was happening to the images of the flowers being taken by your team to the crematorium, made things much easier for us all.
Thank you so much

Mr S - Guildford | 14.09.2017
Lodge Branch:

Thank you for all your help, my late Aunt’s funeral went very well. Having used Lodge Brothers previously at the time of my Uncle’s funeral I would like to say I am very pleased having been given good service on both occasions.

Mr J - Portsmouth | 09 08.2017
Lodge Branch: