Dear Victoria and all the staff,
We would like to thank you all for helping us through a very difficult time after we lost our Mum & Wife.
Victoria I would especially like to thank you for everything you did on the day of the funeral. It helped a lot when you asked if we would like to go up to say goodbye.
Thanks once again.
I am writing to express mine and my family’s thanks to you and your team at Lodge Brothers for arranging Mum’s funeral yesterday. The funeral conductor and bearers were so professional and well organised, they ensured the whole event passed off successfully. Also, you and your colleagues at Ashford have been so kind and helpful throughout.
My family and I would like to say a big thank you for arranging my Mum’s funeral on 10th October. From the first lady to take my call, to the office team and all the staff in the background, all were courteous and helpful at a time when ‘we’ are not always at our best.
The addition of the crucifix for Mum helped her to look so regal in the Chapel when we said our last goodbyes.
These times are not easy, but your staff were most attentive. Our driver and Paul, who had also attended Dad’s funeral in February, added a personal touch, so pleasant and caring, a tribute to your firm – they made the whole family feel so special on the day including bringing the flowers to the venue, all without fuss.
I am so grateful to your whole team.
I just wanted you to know how well the funeral went and how grateful we all are to Lodge Brothers, and particularly yourself, for making what to all intents and purposes is a harrowing experience and one that is so full of dread and fear, go so smoothly.
We all were and still are deeply touched by the quality of service you provided and the time, respect and support we were given. It was a wonderful and most respectful gesture to walk in front of the hearse in seeing Mum out of the estate, and the wreath was simply out of this world.
It is certainly a case of you doing Mum proud and she would have thoroughly approved.
Once again thank you for all your kind words and support and we all wish you and Lodge Brothers well for the future.
To Jeffrey, Penny and all the staff at Lodge Brothers Ashford,
Thank you so much for all you did to help me with the arrangements for Mum’s funeral.
It was really special and the men were so professional and caring, I was even given a rose from Mum’s coffin. I’m eternally grateful, thank you.
The funeral service went very well. All the guys on the day were fantastic. Please pass my thanks on to Paul, he was lovely.
Just a wee note to say thank you for all your efforts in organising my Mother’s funeral. I’m glad that we managed to meet face to face in the end but I appreciated your willingness to send things out long distance!
Dear Penny, Victoria and the rest of the Lodge Brothers team,
I just wanted to say ‘thank you’ for everything you did to help give M****** a dignified, thoughtful and unique send off. It was a very difficult time for both myself and my family but your professionalism, compassionate and caring way was all we could have hoped for.
Thank you again for all you do.
Dear Penny and Bernice,
May I say the funeral arrangements were excellent and the music in the Jamieson Chapel sounded superb. Thank you so much for the beautiful rose (that came from the floral tribute) that was given for my wife, this along with the disc of music was very much appreciated by her.
We would like to thank the bearers for offering to attend the service most sincerely, it made the Chapel a little more fuller. I have also thanked Hazel for the lovely way she presented the tribute and memories for us, I could see her smiling throughout.
Again, we extend our most sincere thanks to Lodge Brothers for bringing a little sunshine into a sad day.
We just wanted to thank you so very, very much for your help, support and understanding at such a sad and difficult time, you really were wonderful!
We will be forever grateful.