I would like to express my appreciation of the kindness and sensitivity you showed my family and myself for the funeral of our cousin.
The day, though a sad one was made so much more comfortable by your excellent organisation
Thank you so much
I was very happy with the service that you gave for my late husband, the conductor and men on the day were very professional.
I am writing on behalf of my family to say thank you to you and your staff, for making what was for us a traumatic event, into something that was far less painful.
From the moment we entered the premises in Feltham we knew it was the correct choice, Dora is an absolute treasure, she was warm and welcoming, sympathetic and understanding but utterly professional and very knowledgeable. She ensured that our initial choices were carried out and gave us guidance and advice when we needed it.
On the day itself, David, made sure we knew what we were supposed to be doing and more importantly when; he was calm and professional but also completely “human” in his understanding of our distress and confusion; indeed without him we would have been shut out of house as none of us had any keys to get back in, such was our level of disorganisation. He was reassuring and ineffably kind and treated us all with the greatest respect.
My family and I have enormous gratitude to all your members of staff who showed us how to be dignified and respectful at this sad time. I truly hope your establishment continues to flourish and grow and may you always be around to serve the citizens of Feltham.
I would like to say a big thank you to Dora and Andrew and all the staff for the help given with the funeral. The day came together so much better than we could have imagined. A big thank you to the guys with the horses too.
Many thanks for your support Dora, yesterday was very touching and ***** was supported and remembered greatly by so many people. My heartfelt thanks to you.
Thank you for the service you gave for my wife. Everything was A1.
Dear Dora, Thank you ever so much for all your help, especially in assisting my mum and sister with arranging dad’s funeral. With thanks and blessings.
Dear Dora and all at Lodge Brothers Feltham, Thank you so much for all your help and advice with the music for mum’s cremation.
We just wanted to thank you all for the wonderful service from office, conductor, bearers, drivers and behind the scenes. Everything ran so smoothly and all members of staff were kind and helpful. You made a difficult time so much easier for us.
Thank you for the service you gave for my uncle.