I am just writing to let you know how pleased we were with the way the funeral went last Friday.
Richard and his team did a great job, arriving punctually, guiding us from one formal part of the funeral to the next keeping us to schedule without rushing the proceedings. It was very reassuring to receive a phone call from Richard the evening before the funeral too. It turns out that he directed F****’s father’s funeral years ago – so we felt that there was a link between the two.
We were very grateful for the preparation and support from yourself and your colleague throughout the booking process. Your sensitive handling of our visit to the Chapel of Rest the day before the funeral made a difficult occasion feel much easier than anticipated.
We felt that R***’s body had been prepared with great care and looked very serene and peaceful.
Father Chris conducted a beautiful Mass and was very helpful in providing support for planning the order of service.
Everything went smoothly at the burial, the floral tribute was just as we expected from the order book – adapted as we had requested.
We shall certainly be able to recommend your service to others.
My daughter and I would like to thank you and Lodge Brothers for all the help you gave us when organising my sister-in-law’s funeral.
Jackie at your Englefield Green branch was so good at helping with what we needed to do and finding a sympathetic celebrant.
The phone call we had the night before from Reg was a lovely touch and he was a kind and supportive presence on the day.
Finally the flowers were beautiful and just what we asked for.
This was the second funeral you have organised for us and both were excellent.
I just wanted to say a heartfelt thank you to you and all at Lodge Brothers Englefield Green. Your kindness and professionalism helped us through a very difficult time over the last couple of weeks. We really appreciate all you did to make the funeral go so smoothly.
With kindest regards
Thank you for making a difficult time just a bit more bearable of myself and my family.
I have just attended a service at Woking Crematorium and I would like to congratulate your firm on the part you played in a most moving and well arranged occasion.
Dear Jackie and all at Lodge Brothers, thank you all so much for guiding us all so well through the process of preparing for my Uncle’s funeral and for the smooth running on the day itself. Your kindness and efficiency at every stage was very much appreciated and we felt it went very well indeed. It was just as he had asked for and he would have been very pleased.
The whole family would like to thank Jackie, James and all the staff at Lodge Brothers, Englefield Green for their help, compassion and guidance in this sad period in our lives.
I’d like to thank you for your help in arranging the funeral. You did this with extreme professionalism, courtesy and kindness. Jackie was not only professional but showed great comfort over and above what one would normally expect in this situation. Her genuine kindness was absolutely outstanding, a superb representative of your company.
Mr Keith Hopkins was the conductor on the day and again he showed great kindness and ensured that we were fully aware of how the funeral was to proceed.
Because of illness Martin Shaw stepped in at the last moment and conducted the funeral service. He too was very professional.
May I thank the staff at Englefield Green once again for their immense kindness at this time.
I’m not sure we thanked you and your team for all the support and help you gave us since my Mother passed away. All three of us really appreciated it. The funeral itself went incredibly smoothly and my Mother’s friends all said she would have loved it – which I guess is all we can ask for. So thank you.
Thank you very much for all your efforts last Friday and giving G***** such a dignified send off. Everything was carried out with great precision and dignity and it is reassuring to see such high standards being maintained