Dear Lodge Brothers,
I would like to thank you for the service you provided myself, my family and friends at this sad time.
My first thought and thanks must go to Jo, who was kind, thoughtful and more than helpful, I found in such a short time Jo was like a friend, even when calling she straight away knew it was me and always made me feel totally at ease. Jo helped my wife and I organise everything we needed to and more, her advice was greatly appreciated as sadly this was my first time dealing with such a matter. On behalf of all my family and friends we would say thank you Jo, you are a true professional and a genuinely kind thoughtful lady.
I would also like to thank all the gentlemen who provided the hearse and safe delivery of my mum to the chapel, they were all just fantastic, friendly and made this sad occasion so much easier to deal with. You are all true Gentlemen. You gave my mum a respectful send off which we will treasure.
Thank you to all the team at Lodge Brothers in Hanworth, I would recommend Lodge Brothers to anyone in need of this service
Jo, thank you for your kindness when we came to the chapel of rest to see my husband. You looked after my mum and I and made sure we were comfortable with everything. And thank you to Susan who helped us with the organisation and planning.
I would like to express my gratitude and thanks for the caring, efficient, excellent way my husband’s funeral arrangements were handled.
Susan at your Hanworth branch was so kind and nothing was too much trouble for her. Made the whole procedure so much less painful, can’t thank her enough.
Also thank you to every other member of staff who all played their part in the smooth running of things.
I would also express my thanks to Mr Colin Irwin who did a brilliant summery of D**** and covered everything I wanted it was well received by all.
I know it is a crazy thing to say but “Lodge Brothers made my day”. Susan just made me feel that nothing was too much trouble, she gave us lots of time and made us feel very comfortable, the men on the day allowed me to carry mum and made it so easy. Thank you for your kindness.
Just wanted to say thank you very much for looking after us, you’ve been so helpful and all the men on duty on the day were superb, couldn’t do enough for us. Thank you
Thank you and Paul, for being so kind, caring and helpful. The service was lovely. Thank you for recommending Colin. Everyone was saying how good everything was.
Thank you again and thank Paul and his team.
Can I say what a tremendous job you did, especially when the minister fell ill at the last moment, the replacement you arranged was very good. Thank you for letting us come to your branch before the funeral took place and recover from a long journey. Your cups of tea were just the job.
I would have no hesitation in recommending you and your company.
My family and I would like to thank you Susan, for being so sympathetic to our needs, everything ran so smoothly. It was beautiful, Mum and Dad would have been proud. Keven the conductor and his men were so good, they guided us through the funeral on the day. We couldn’t have asked for anything more.
Thank you. You helped me, my daughter and my uncle every step of the way. Please thank the men on the day. They were very good. Finally would you please send details of your pre-paid funerals plans. I want to ensure my daughter isn’t left with all the costs and arrangements when the time comes.
Thank you so much Sue, you were so helpful, really great and the crew on the day were so helpful at the crematorium. Thanks again.